Welcome! November 30, 2006

Developing People ... Inspiring Success
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Volume 3, Issue 10   Nov 2006   ISSN 1556-3820

"Love begins at home, and it is not how much we do, but how much love we put in the action that we do."
-- Mother Theresa
   Note From Regina

It is hard to believe that November is winding down and I'm not quite sure where the time went! November is typically a month where we take a step back and give thanks for all of our blessings both personal and professional. This month as we begin to head into the busy holiday season I will share some thoughts on how to work and communicate more effectively with people in my feature article, "Always Assume Positive Intent." 

I'd also love your feedback on the biggest challenges that you are currently facing in your company right now so be sure to take this month's short poll.

No organization is without challenges, right? Find out what challenges other companies are facing and get some tips on how to create a budget to resolve your own organizational challenges by visiting my Blog where you will find some great tips.

Don't forget to visit my website, www.redladder.com, where you will find more information about our consulting, executive coaching, and speaking services, as well as other resources, articles, and tools to help you be more successful.

Yours in success,

Regina Barr

   Feature Article

Always Assume Positive Intent 

I am currently working on a re-branding initiative with an organization. Because we are working with very short timelines with a large amount of work to be completed, a steering committee with decision making authority was put into place to shepherd the process. This group is responsible for developing and implementing strategies. To ensure that this group doesn't implement tactics that are not congruent with the needs of the target market, an advisory panel was also put into place to obtain feedback and input before moving forward with implementation.

As with most organizations, this team is moving at the speed of light in order to meet the deadlines and deliver the end result on time and within budget. As a result, right or wrong, that sometimes means that they don't always adhere to some of the best practices that help team members to communicate and work together effectively.

For example, recently the steering committee put together a recommendation that was subsequently routed to the advisory panel. Unfortunately, the document was not edited very carefully or with the target market view point in mind. In addition, steps were not taken to bring the target market advisory panel up to speed with conversations that had already taken place. As a result, one member of the advisory panel was needlessly offended by a bullet point contained in the two page document. This escalated and created numerous challenges costing the company both time and money in terms of lost productivity and missed deadlines.

So what can we learn from this example?

1. Think carefully about what you put down on paper or say out loud. Whether as an individual or as part of a group, it is your responsibility to ensure that your thoughts and ideas are accurately captured and conveyed.

2.  Try to read or listen to the words from the perspective of your audience. Are you saying anything that might prove offensive? If in doubt, then rework your material until you think it fits the audience.  

3.  Provide the context and background for the information you are presenting whether written or verbal. This information could prove pivotal in providing just the right insight and or understanding necessary for your audience to process the information you are sharing with them.

That brings me to my final point. If you are on the receiving end, always assume positive intent. Seem obvious to you? If you answered yes, then you are in the minority. As pressures mount and people become stressed, they are more inclined to think that something was done purposely and with ill intent. And, unfortunately, some people will take your message personally and assume there is a hidden agenda.

Next time you feel offended when someone sends out a communication or says something that you feel is off base, take a step back, talk to the person, and most importantly, assume positive intent. This will probably save you a lot of time and wasted energy, and during the process, you just might be pleasantly surprised by what you learn.

Copyright 2006 Regina Barr, Red Ladder, Inc.

Regina Barr is a management consultant and speaker. Her consulting firm, Red Ladder, Inc., specializes in helping organizations and their leaders develop their full potential through strategic project management, executive coaching and training. Regina also helps companies develop strategies to attract, develop and retain high potential leaders. For more information visit www.RedLadder.com or http://www.redladder.blogs.com/.


   Pass it on ...

If you find value in this newsletter, I invite you to share it with someone you care about who could benefit. Please forward in it's entirety. You may also publish or reprint this newsletter as long as it is accompanied by Regina Barr's byline and contact info (below the feature article). Please send us a link to the article when it's published.

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About Red Ladder

Red Ladder, Inc., provides people development services for individuals and organizations with a goal of developing people and inspiring success. Regina Barr, CEO of Red Ladder, holds a BBA, an MBA and an MA in human development. With over seventeen years in the financial services industry, she has a broad range of leadership experience in product, sales, and marketing. In addition, Regina has a special passion for helping companies attract, develop and retain high potential leaders.

in this issue ...
  • Note from Regina
  • Always Assume Positive Intent
  • Speaking Schedule
  • Resources
  • What's New
  • About Red Ladder

Today's poll ...

My greatest wish for my co-workers or myself in the coming year is (choose one):

Take this month's short poll.

What's New ...


Red Ladder sponsors successful fundraiser benefiting WAND.

Speaking Schedule ...

Interested in hearing Regina speak? Here are some of Regina's upcoming programs:

December 6, 2006, IABC Dial-Up Your Career Series, Dynamic Communication, TeleForum™

December 6, 2006, NAFE's Professional Women in Corporate America Network, A Spirit of Abundance, Putting a Holiday Twist on Networking, New York, NY

January 10, 2007, IABC Dial-Up Your Career Series, Sing Your Own Praise, TeleForum™

February 7, 2007, IABC Dial-Up Your Career Series, Positioning is Everything, Create the Career You Deserve, TeleForum™

March 7, 2007, IABC Dial-Up Your Career Series, Run it Like You Own It, Developing a CEO Mindset, TeleForum™

April 4, 2007, IABC Dial-Up Your Career Series, Inspiring Peak Performance – Building Team Brilliance through Coaching Conversations, TeleForum™

April 3, 2007, FWI Iowa District, Positive Risk: How Smart Women Use Passion to Break Through Their Fears, Ames, IA

May 18, 2007, FWI North Central District & Minnesota Bankers Association, Positive Risk: How Smart Women Use Passion to Break Through Their Fears, Minneapolis, MN

for information on how to register or if you are interested in having Regina speak to your organization.


Resources ...

1. Dynamic Communications(TM): Increasing Communication Through Understanding Behaviors. This Program is available as a 2, 4 or 6 hour seminar or workshop.

2. Dynamic Communications(TM): Someday it "Should" Get Easier and Other Communication Myths is available as a 30-60 minute keynote program or lunch & learn.

What Our Clients are Saying ...

"Regina's presentation was straight forward, and the information she shared with us was relevant for me both personally and professionally."

-- Lynda Koren, 
Branch Manager, 
American Bank  

Copyright 2006 Regina Barr, Red Ladder, Inc. All rights reserved.
www.redladder.com | info@redladder.com | 651-453-1007 | Inver Grove Heights, MN 55076