February 18, 2009
Developing People ... Inspiring SuccessTM
| Volume 6, Issue 2
"When you walk through the world feeling you are 'more than' rather than 'less than,' more will come to you. Confidence is contagious; it will bring more into your life."
--Suze Orman, author, speaker and host of QVC’s Financial Freedom hour
Note From Regina
My mantra this month is: communicate, communicate, and communicate! Let’s face it. Right now we are barraged with the economic news everywhere we turn and, if you’re like me, you can’t help but to consume it in epidemic proportions. The problem is that the news isn’t always accurate and often doesn’t provide the full picture.
That’s why it’s so important to communicate with employees, customers, and vendors during these challenging times. This will help to relieve anxiety, prevent people from making false assumptions, and provide facts so that no one need create their own worst case scenario.
In a recent Red Ladder poll, almost 43% of respondents indicated that communicating with employees and customers was the single most important initiative that their company should focus on right now.
Remember, it takes teamwork to make the dream work. No one is an island unto themselves, right? So be sure to reach out to anyone that is connected to the success of your organization.
Learn more about how you can Dial Up Your Success Through Dynamic Communication by reading this month’s feature article.
Until next month!
P.S. Take this month's short poll and let me know how happy you are feeling these days.
| Feature Article |
Dial Up Your Success Through Dynamic Communication
Why do 80% of our team issues come from 20% of our team members? And, how do you recognize and eliminate these issues?
According to the Carnegie Institute of Technology, only 15% of your success is due to your technical knowledge while 85% of success is attributable to your ability to express ideas, arouse enthusiasm, and lead people.
Further, miscommunication is at the root of a majority of workplace and personal dilemmas. Whatever behavior one displays to others is open to a multitude of interpretations, depending on who’s doing the interpreting.
Still not convinced that communication is that important? Then consider this.
· 48% of executives cited better communication as the best remedy for low morale.
· 33% of executives said lack of open and honest communication with staff members tops the list of management missteps that can erode morale.
Given the word that I’m hearing on the street, most organizations aren’t communicating very well. If we can recognize and understand communication styles in ourselves and others, perhaps we can understand what is truly being conveyed. Yet, few people take the time to invest in the tools that will help them understand themselves and others better.
Think about how your work life might be improved right now if you could recognize, understand and appreciate others, and if you could adapt your style for effective communication. Conflict would be reduced and you could get your team working together more effectively.
Communication can be enhanced with assessment tools. Here’s a very simplified assessment based on the DISC* assessment tool.
Are you or the other person (pick one):
__ Extroverted/ Task-Oriented.
Your style is Dominance. Descriptors include ambitious, decisive, direct, independent.
__ Extroverted/ People-Oriented.
Your style is Influencing. Descriptors include expressive, enthusiastic, demonstrative, talkative.
__ Introverted/ People-Oriented.
Your style is Sensing. Descriptors include methodical, systematic, reliable, steady.
__ Introverted/ Task-Oriented.
Your style is Compliance. Descriptors include analytical, contemplative, conservative, careful.
What does this information provide for you? It can provide insight on how you or others approach problems and challenges, how you interact with or influence others to your way of thinking, what pace you like to work at, whether you follow the rules or are a rule-breaker, how you like to sell (or be sold to), your conflict response and much more. In a nutshell, assessment tools can provide a common language for understanding yourself and others by examining – in an unbiased way – measurable, observable behaviors and emotions.
When it comes to assessing your style or preferences there is no right or wrong answer. Taking the time to understand the different behaviors of people is the key to effective communication. Discovering how to communicate more effectively will enable you to achieve greater results, and gain more personal and professional satisfaction. And, dare I say it? You might even start having more fun at work. Now that’s something to smile about.
*NOTE: If You'd like to receive a complimentary assessment, email me at and put Assessment in the subject line. Only one complimentary assessment per company.
Regina Barr is a former marketing executive and founder of Red Ladder, Inc. As CEO she helps organizations manage transitions, complete major projects, build strong teams and develop leadership talent. She is an executive coach, professional speaker, trainer, writer and media commentator who holds master’s degrees in business administration and human development. For more information, visit www.redladder.com or 651-453-1007.
Copyright 2009 Regina Barr, Red Ladder, Inc.
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|About Red Ladder
Red Ladder, Inc. provides services for individuals and organizations with a goal of developing people and inspiring success. Regina Barr, Red Ladder’s CEO, holds a BBA, an MBA and an MA in human development. With over twenty years in the financial services industry, she has a broad range of leadership experience in product, sales, and marketing.
|in this issue ...|
- Note from Regina
- Dial Up Your Success Through Dynamic Communcation
- Speaking Schedule
- What's New
- About Red Ladder
|Today's poll ...|
Taken all together, given how things are these days -would you say that you are...
Take this month's short poll.
What's New ...
Red Ladder launches Selling Successfully, a group coaching program. For more information: 651-453-1007 or .
Here are some of Regina's upcoming programs ...
March 11, 2009 (12 Noon CST), IABC MN Dial Up Your Career Series, The Tests of Leadership™, IABC, TeleSeminar
March 2009, FWI Texas District Conference, Hit the Ground Running™, Workshop
April 2009, FWI Kansas District Conference, Hit the Ground Running™, Workshop
April 21, 2009, Minnesota Treasury Management Association, Run It Like You Own It: Developing a CEO Mindset™, Seminar, St. Paul, MN
May 13, 2009 (8am CST), IABC MN Dial Up Your Career Series, Networking for Success™, TeleSeminar
May 14, 2009, FWI Minnesota District Conference, Hit the Ground Running™, Workshop
July 8, 2009 (12 Noon CST), IABC Minnesota Dial Up Your Career Series, Up is Not the Only Way™, TeleSeminar
September 9, 2009 (8 am CST), IABC MN Dial Up Your Career Series, Time Management for the Time Pressed™, TeleSeminar
October 2009, FWI Annual Conference, Hit the Ground Running, Workshop
November 11, 2009 (12 noon CST), IABC MN Dial Up Your Career Series, Pricing Integrity and Personal Value: What Are You Really Worth?, TeleSeminar
Preview a list of Regina’s five most requested programs.
Interested in having Regina speak or present a seminar or workshop at your next event? Contact us at: 651-453-1007 or .
Warwick.com: sometimes it’s not what you say but how you say it. You can find fun, mod and cool stationery that will really help get your message across – no matter what you have to say! Crucial Conversations: written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, this book will help you be prepared to handle those defining conversations in your life no matter how charged or emotional, or whether they are business or personal.
What Our Clients Are Saying ...
"Regina is a great person to have in your corner whether you need support on a project or a professional sounding board."
Karen Greisinger, VP/CMO, Mainstreet Bank
Copyright 2009 Regina Barr, Red Ladder, Inc.
All rights reserved.